FAQ
If you have any more questions or need further assistance, please don't hesitate to contact our dedicated customer support team. We're here to enhance your wine journey and provide you with exceptional service.
1. What services does Zheng Cheng offer?
Zheng Cheng offers a comprehensive range of wedding planning services, including venue selection, event design, vendor management, catering coordination, timeline creation, and on-site supervision. We tailor our services to meet the unique needs of each couple.
2. How far in advance should we book your services?
We recommend booking our services at least 6-12 months in advance, especially for popular wedding dates. This allows us ample time to plan and secure the best vendors and venues for your special day.
3. Can you help with destination weddings?
Absolutely! Zheng Cheng has experience planning destination weddings and can assist with logistics, travel arrangements, and venue selection to ensure a seamless experience, regardless of the location.
4. Do you work with a specific budget?
Yes, we understand that each couple has a unique budget. Our team is skilled at working within various budgets and can help you maximize your resources to achieve your dream wedding without compromising on quality.
5. How involved can we be in the planning process?
We encourage couples to be as involved as they wish! Whether you want to take a hands-on approach or prefer to leave the details to us, we tailor our involvement to match your preferences and comfort level.
6. What happens if our wedding plans change?
We understand that circumstances can change, and we are here to support you. Our team will work with you to adjust plans as needed, whether it involves changing dates, venues, or guest counts, to ensure your wedding day remains special.
7. What is your cancellation plan?
Our cancellation policy is designed to be fair and transparent. Should you need to cancel your wedding plans, we will discuss the specifics of your contract to outline any applicable fees or refunds. We encourage open communication to navigate any changes and ensure you feel supported throughout the process.
8. Do you have preferred vendors?
Yes, we have a curated list of trusted vendors, including florists, photographers, and caterers, whom we have worked with extensively. However, we are also open to collaborating with vendors you may have in mind.
9. Will someone be with us on the wedding day?
Yes, our team will be on-site throughout your wedding day to manage all aspects of the event, ensuring everything runs smoothly. We handle logistics so you can focus on enjoying your special day with your loved ones.
10. How do we get started with Zheng Cheng?
Getting started is easy! Simply reach out to us through our website or contact information to schedule a consultation. We'll discuss your vision, answer any questions you may have, and outline the next steps in the planning process.